Supervisor

Skylark (91772); Wellington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub company in the United Kingdom is seeking a Supervisor to join their team. You will support operations, lead shifts, and create joyful experiences for customers in a fast-paced environment. The ideal candidate has previous leadership experience and a passion for customer service. This role offers opportunities for career progression and various employee benefits, including discounts and flexible hours.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal option during shifts

Flexible and part-time hours

Exciting range of discounts and cashback offers

Apprenticeship programmes

Qualifications

• Previous experience in a similar Supervisor or Team Leader role is required.
• Ability to think on the spot and use initiative.
• Accountable for the smooth running of shifts.

Responsibilities

• Support the team to deliver outstanding moments of joy.
• Work with the wider pub management team to ensure efficient business operations.
• Be a role model for customer service during shifts.

Skills

Customer service skills

Initiative

Leadership experience

Job description

Overview

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

Responsibilities

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you

What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.