Supervisor

Ben Sherman Limited; Tewkesbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

Ben Sherman is seeking a Supervisor for their Cotswold Outlet in Tewkesbury. The role involves assisting management to enhance store performance, leading a diverse team, and ensuring an exceptional customer experience through effective sales strategies and visual merchandising. Ideal candidates will have a strong customer service background and retail management skills.

Qualifications

• Essential qualifications include customer service orientation and experience in sales.
• Visual merchandising skills and commercial awareness significant in retail.
• Desirable skills include good IT competence.

Responsibilities

• Assist in driving sales and improving store's KPIs.
• Maintain high visual merchandising standards.
• Create a welcoming atmosphere for customers.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Tools

IT skills

Job description

2 weeks ago Be among the first 25 applicants

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Supervisor

Cotswold Outlet - Tewkesbury

20 hours

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store
  
  

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills
  
  

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand
  
  

Skills

Supervisor

Retail Management

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Apparel and Fashion

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