Supervisor

Young's; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned pub chain in Richmond is seeking a passionate Supervisor to ensure exceptional customer service and team development. The ideal candidate will thrive in a dynamic environment, training staff and leading shifts effectively. Join us for a rewarding career with access to training programs and various employee benefits, including free meals and career development opportunities.

Benefits

Access to Career Pathway and training courses

Free meals

Weekly pay

28 days holiday per year

20% discount on food, drink, and accommodation

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to lead shifts safely and effectively.
• Commitment to ongoing training and team development.

Responsibilities

• Deliver exceptional customer service.
• Train team members to enhance customer satisfaction.
• Lead shifts as a responsible key holder.

Skills

Exceptional customer service

Building rapport

Team leadership

Training and development

Job description

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Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre, you'll find a delightful and welcoming pub for rugby fans in The Orange Tree. Known for our historic connection to sports, The Orange Tree offers excellent service, a friendly atmosphere, and a well-stocked bar.

With numerous HD screens, it's the perfect place to catch the match if you've missed out on tickets to Twickenham. Despite this, The Orange Tree maintains a warm, traditional pub feel with old-fashioned cask ale pumps and dimly lit hanging lanterns.

Rugby players are big eaters, and rugby fans love a drink; thankfully, we serve a delightful menu to satisfy even the largest appetites, along with a tasty lunch and evening menu featuring classic British dishes with a modern twist.

We also have 13 beautifully decorated boutique bedrooms, located in a leafy suburb of London with easy access to Twickenham Stadium and the city center, making The Orange Tree an ideal choice for visitors.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Free meals
• Weekly pay
• 28 days holiday per year
• 20% discount on food, drink, and accommodation across all sites
• Share Save Scheme
• Company Pension Scheme

What We Look for in a Supervisor:

The successful Supervisor will have a passion for delivering exceptional customer service and building rapport with customers and team members to ensure the continued success of our pub. You will be passionate about training your team to ensure they have the knowledge needed to delight our customers. Additionally, you will be a responsible key holder, able to lead shifts safely and effectively. We are committed to supporting your career development in hospitality and offer ongoing training to help you grow and succeed with us.