Supervisor

Young's Pubs; Richmond; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned pub in Richmond is looking for a Supervisor passionate about delivering exceptional customer service. You will lead a team, train staff, and ensure a welcoming atmosphere for guests. The pub offers a supportive career pathway with training opportunities and benefits like free meals and discounts across all sites.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount on food and drink

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to train team members effectively.
• Commitment to a career in hospitality.

Responsibilities

• Deliver exceptional customer service and build rapport with customers.
• Train your team to delight customers.
• Lead shifts safely and effectively.

Skills

Exceptional customer service

Team leadership

Training and development

Job description

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Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre, you'll find a delightful and welcoming pub for rugby fans. The Orange Tree is known for its excellent service, friendly atmosphere, and well-stocked bar.

Boasting HD screens, it's the perfect place to catch the match if you've missed out on tickets to Twickenham. The pub maintains a warm, traditional feel with old-fashioned cask ale pumps and hanging lanterns.

Rugby fans and players love good food and drinks, and we serve a delightful menu to satisfy large appetites, along with a lunch and evening menu featuring British classics with a modern twist.

We also offer 13 boutique bedrooms, beautifully decorated, in a leafy London suburb with easy access to Twickenham Stadium and the city center. The Orange Tree is an ideal choice for visitors.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships, and training courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount on food, drink, and accommodation in all sites
• Share Save Scheme
• Company Pension Scheme

What We Look for in a Supervisor:

The successful Supervisor will have a passion for delivering exceptional customer service and building rapport with customers and team members to ensure the success of the pub. You will be passionate about training your team to have the knowledge needed to delight customers and be a responsible key holder, capable of leading shifts safely and effectively. We seek someone committed to a career in hospitality, and we offer ongoing development to support your growth and success with us.