Supervisor

Marston's PLC; Redditch; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading pub company is looking for a Supervisor to join their team in Redditch. The ideal candidate will lead and motivate others to create joyful moments for guests. Offering flexible hours and a range of employee benefits including discounts and wellbeing support, this role ensures a dynamic work environment. If you have the drive for progression, this could be your next career step as you aim for an Assistant Manager role.

Benefits

30% off at all pubs

Reliable hours contract

Exciting employee discounts

Professional wellbeing support

Apprenticeship programmes

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to think on the spot and use your initiative.
• Accountable for the smooth running of shifts when management is away.

Responsibilities

• Support the team to deliver joyful experiences.
• Deliver customer service that keeps guests returning.
• Manage the pub efficiently and profitably.

Skills

Leadership

Customer service

Motivation

Initiative

Job description

Supervisor

Meadow Farm, Redditch, B98 9BJ

From £12.31 per hour • 30hrs per week

• Reliable hours contract and flexible/part-time hours
• Opportunities for progression
• Privilege card discount
• Marston's Rewards

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you'll:

• Have a natural talent for leading and motivating others, you will share moments of joy with our team and guests.
• You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Marston's. Where people make pubs.

How to apply

• Give yourself 20 minutes
• Have your CV ready to upload
• Double-check your contact details

The benefits

• Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
• Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
• Award winning: Named as one of the UK\'s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK\'s Best Employers list.
• Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
• Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
• Long service: We reward loyalty with awards for key anniversary milestones.
• Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
• Private healthcare: Some of our roles offer access to a private healthcare scheme.
• High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount: All of our employees receive a 30% discount on Marston\'s food and hotel stays.
• Training and development: We\'re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.