Supervisor

Escape Hunt; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vibrant entertainment company in Reading is seeking a confident Supervisor to enhance guest experiences and foster a fun environment. You will support your team while developing leadership skills, ensuring every escape room brings joy and excitement. Ideal candidates are enthusiastic about guest interactions and possess strong compliance and organizational skills. Join us to create lasting memories!

Benefits

Clear personal development plan

Up to 5% pension contributions

24/7 Employee Assistance Programme

Qualifications

• Enthusiastic about supporting teams and eager to learn from managers.
• Enjoys embracing the guest journey with fun at the heart of everything.
• Strong compliance orientation with organized administrative skills.

Responsibilities

• Ensure every escape room experience is filled with joy and excitement.
• Create an environment where fun thrives for guests and team members.
• Support team members while developing leadership skills.

Skills

Team support

Guest service

Compliance

Financial understanding

Sales opportunities

Job description

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Are you ready to step into the Wild West, wander through the whimsical world of Alice in Wonderland, set sail with a band of pirates, explore the legendary city of Atlantis, and dive into the wonders of virtual reality?

Escape Hunt is seeking a confident and eager Supervisor who is ready to take their first step into management and help bring these extraordinary destinations to life through exceptional team support and guest service.

As a Supervisor at Escape Hunt, you'll be the essential team player that ensures every escape room experience is filled with joy, excitement, and laughter. Your role is to create an environment where fun thrives, both for the guests and your team members, while developing your leadership skills.

At the end of the day, we are all about building lasting memories!

WHY JOIN US?!

• We’ll give you a clear personal development plan for you to be promoted to your dream role – with or without us.
• We’ll match up to 5% pension contributions.
• Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support.

ABOUT YOU!

• You are enthusiastic about supporting your teams and eager to learn from experienced managers.
• You love embracing the guest journey and have fun at the heart of everything you do!
• Of course you’ll naturally be a secret compliance geek and love keeping all admin up to date.
• You are keen to develop your financials and labour controls understanding but have a base knowledge.
• You have a keen eye for sales opportunities and don’t like to leave money on the table.
• Building connections is where you standout, you understand the importance of meeting with venues and businesses around you to create strong brand awareness!

WHO ARE WE?

Escape Hunt is not just a place of work—it's a world of adventure where fun takes centre stage. We're a vibrant and inclusive community that celebrates laughter, creativity, and personal growth.

With over 50 locations across 27 countries (and we aren't stopping there!) we proudly hold the title of global leader in experiential entertainment, offering 250 of the most thrilling escape room games, each one taking you on a voyage to distant lands!