Supervisor

Musgrave Group Plc; Omagh; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Weekly paid

Enhanced maternity pay

Paternity pay

Employee Assist Programme

Discount card for store shopping

Learning and development opportunities

Company uniform

Extra discounts on days out

#LI-DNI

Job summary

Musgrave Group Plc is seeking a capable Supervisor to help run SuperValu Omagh, leading staff to deliver excellent customer service and uphold health and safety standards.

You will work with the store team to drive KPIs, manage rotas, stock control and cover varied store areas as needed. Prior retail supervisory experience plus GCSEs are preferred, with development opportunities available.

Qualifications

• At least 1 year’s experience in a busy retail sales-based environment or similar role.
• GCSE Maths and English at C or above (or equivalent) and/or further education in related discipline.
• Demonstrate communication & interpersonal skills.
• Working knowledge of Microsoft Office packages.
• Proven experience in stock control, people skills, cost control, rota planning.
• Good working knowledge of fresh food retail.

Responsibilities

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

Skills

Retail experience

People management

Communication skills

MS Office

Stock control

Rota planning

Fresh food retail

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

Job type: Permanent, Full Time-37.5hours

Join our family at Musgrave

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

We are now inviting applications for the position of (Supervisor / SuperValu Omagh).

The Role

To assist in the day-to-day operational running of your designated store, as well as leading colleagues to go above and beyond to deliver excellent service to our customers.

What you’ll be doing

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

What’s in it for you?

• Weekly paid.
• Enhanced maternity pay, eligibility applies.
• Paternity pay, eligibility applies.
• Employee Assist Programme
• Discount card for store shopping, for you and your nominated user.
• Learning and development opportunities for career progression.
• Company uniform
• As well as extra discounts on days out, cinema tickets and much more.
• #LI-DNI

What we’re looking for

• At least 1 years’ experience in a busy retail sales-based environment and or similar role
• GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline i.e. retail, management or supervisory qualification
• Demonstrate communication & interpersonal skills
• Working knowledge of Microsoft Office packages
• Proven experience in the areas of stock control, people skills, cost control, rota planning
• Good working knowledge of fresh food retail

Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.