Supervisor

Young's Pubs; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A popular pub chain in Norwich seeks a passionate Supervisor dedicated to exceptional customer service. You'll lead shifts, train the team, and maintain a safe environment. Ideal candidates have a commitment to hospitality and a desire for career growth. Benefits include weekly pay, free meals, and discounts.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount on food, drink, and accommodation

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to build rapport with customers and team.
• Commitment to career development in hospitality.

Responsibilities

• Train team members to provide excellent customer service.
• Lead shifts as a responsible key holder.
• Ensure a safe and effective working environment.

Skills

Customer service

Team leadership

Basic Knowledge of Wines

Basic Beers/Spirits Knowledge

Job description

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount on food, drink and accomodation in all sites
• Share Save Scheme
• Company Pension Scheme
  
  
  

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

Basic Knowledge of Wines

Basic Beers/Spirits Knowledge