Supervisor

Holland & Barrett; Norwich; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading health and wellness retailer in Norwich is seeking a Supervisor to lead store colleagues and drive sales performance. The role involves maintaining stock accuracy, ensuring health and safety compliance, and providing exceptional customer service. Ideal candidates will have retail experience, strong communication skills, and the ability to work under pressure. This part-time position offers a competitive hourly rate and opportunities for training and development.

Qualifications

• Previous retail experience.
• Strong organization and planning skills.
• Excellent communication skills.
• Ability to work under pressure and handle challenging situations.
• Passionate and enthusiastic about products.
• Completion of computer-based training for product knowledge.
• Flexibility and ability to multi-task effectively.

Responsibilities

• Lead and coach store colleagues.
• Serve as a role model for excellent customer service.
• Drive sales performance.
• Maintain stock accuracy.
• Ensure health and safety compliance.

Job description

Supervisor

Holland & Barrett

• Location: Norwich
• Salary: £13.45 per hour
• Type: Permanent, Part-time
• Hours: 20 hours per week
• Posted: 22 hours ago

Job Details:

Are you passionate about customer service? Looking to start your retail leadership career with the UK's largest Health and Wellness Retailer? Our Retail Supervisors are emerging leaders, and we will provide you with the necessary tools to progress. You will lead and coach store colleagues, serve as a role model for excellent customer service, and help drive sales performance. Responsibilities include maintaining stock accuracy and ensuring health and safety compliance. You will also undertake training programs such as "Qualified to Advise" and "Healthy Expert," accredited to Level 2 and Level 3.

Candidate Profile:

We are looking for candidates who:

• Have previous retail experience
• Possess strong organization and planning skills
• Exhibit excellent communication skills
• Can work under pressure and handle challenging situations
• Are passionate and enthusiastic about our products
• Can complete computer-based training for product knowledge
• Are flexible and able to multi-task effectively

We are committed to diversity and inclusion, embracing all backgrounds and cultures in line with our EPIC values (Expertise, Pioneering, Inclusive, Caring). Join us and start your wellness journey today.

About the Company:

Holland & Barrett has over 150 years of experience and is the largest health & wellness retailer in Europe. Our goal is to become the world's most trusted wellness partner, serving over 100 million people globally. Please apply promptly, as vacancies may close once sufficient applications are received.