Supervisor

Starbucks; North East; On-site; GBP 1,000; Full time

Job summary

Join a renowned coffee chain as a Shift Supervisor in Newcastle. In this pivotal role, you will lead daily operations, manage cash handling, and inspire the team. With flexible hours and numerous benefits, this position offers a chance for personal growth and career advancement within a thriving community.

Benefits

Bonus Incentive

Up to 15% Retail & Food discounts

Flexible working

Employee Assistance program

Mental wellbeing support

Life insurance

Pension Scheme

Learning & Development Opportunities

Qualifications

• Experience in a team leader role, preferably in a retail or hospitality environment.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Oversee daily operations and cash handling.
• Coach and motivate colleagues to foster a supportive atmosphere.
• Ensure high-quality presentation of beverages and food items.

Skills

Leadership

Teamwork

Customer Service

Job description

Role: Starbucks Shift Supervisor

Location: Newcastle upon Tyne, NE27 0BY

Hours: Part-Time and Full-Time Hours Available / Permanent

Hourly Rate: £12.90

Bonus Scheme: Bonus Incentive!

Company: EG On The Move

NEW STORE OPENING!

About the role:

Join us as a Starbucks Supervisor and become a vital part of our team! In this key role, you’ll oversee the daily operations of the store, ensuring smooth opening and closing procedures, managing cash handling, and creating a safe, welcoming environment for both our partners and customers. You’ll play a pivotal role in shaping the store’s atmosphere, fostering a positive and productive space where the team thrives, and customers feel at home.

At Starbucks, you’re not just another team member—you’re an essential part of our community. This is your opportunity to lead, inspire, and make a real difference. Ready to take on a role where you can grow with us? Here you belong.

What you’ll do:

• Oversee the preparation of beverages and food items to ensure consistency and high-quality presentation
• Assist in running the store smoothly during shifts, ensuring that team members are effectively managing the flow of customers, restocking supplies, and maintaining store cleanliness
• Oversee and assist with cash handling, ensuring accuracy in cash register transactions and reconciling the till at the end of the shift
• Monitor the drive-thru lane and cafe to maintain quick service times while ensuring quality and accuracy in every order
• Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes

What’s in it for you??

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• Bonus Incentive
• Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
• Flexible working
• Employee Assistance program
• Mental wellbeing and support
• Financial wellbeing
• Life coaching
• Legal Assistance
• Life insurance
• Retail Discounts
• Learning & Development Opportunities
• Pension Scheme

What we are looking for:

• Experience in a team leader role, preferably in a retail or hospitality environment
• Flexibility to work various shifts, including weekends and holidays
• Works effectively with others, including the Store Manager and team members, to foster a team-oriented and inclusive atmosphere
• Motivation to progress within EG On the Move through innovative ideas and strategies

Be a part of it:

At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!