Supervisor

Chiquito Restaurant, Bar and Mexican Grill; Newcastle upon Tyne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A vibrant restaurant brand in Newcastle upon Tyne is seeking a Front of House Supervisor to lead the team and ensure outstanding guest experiences. You will inspire your team, support day-to-day management, and maintain high standards of service. Candidates should have experience in hospitality and a passion for team culture. Apply to join this engaging environment with great perks and a supportive culture.

Benefits

50% off food and drink

Career growth opportunities

Wellbeing support services

Early access to wages

Discounted gym memberships

Qualifications

• Experience in hospitality or related fields.
• Ability to lead a team and deliver outstanding guest service.
• Confidence in handling guest feedback.

Responsibilities

• Lead and inspire the front of house team.
• Support the management in shift operations.
• Train and develop the team.
• Handle guest feedback effectively.
• Maintain cleanliness and compliance.

Skills

Leadership

Guest service

Team training

Conflict resolution

Job description

Step Up Front – Become a Front of House Supervisor at Chiquito!

At Chiquito, we’re all about bold flavours, vibrant energy, and unforgettable guest experiences. If you’re passionate about hospitality, thrive in a buzzing restaurant environment, and love leading a team to success, we’d love to welcome you as our next Front of House Supervisor!

Why Join Chiquito?

• A Place for Everyone – We celebrate individuality and welcome anyone who brings passion, energy, and a love for hospitality.
• Awesome Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Career Growth – Fully funded apprenticeships in Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4 & 5).
• Wellbeing & Support – Our We Care programme includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Perks & Rewards – Early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Competitions & Events – Win trips, join team parties, and earn e-points to spend on your favourite brands.

What You’ll Do as a Front of House Supervisor:

• Lead and inspire the front of house team to deliver outstanding guest service.
• Support the management team in the smooth running of shifts.
• Train and develop team members, creating a fun and motivated atmosphere.
• Handle guest feedback with confidence and care.
• Ensure high standards of cleanliness, presentation, and compliance.

Who We’re Looking For

We’re looking for a natural host—someone who’s confident, friendly, and thrives in a fast-paced environment. If you’ve got experience in hospitality and love creating a positive, high-performing team culture, we want to hear from you.

At Chiquito, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.

Ready to lead the fiesta? Apply now and bring your energy to Chiquito!