Supervisor

Harri; Newbury; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Food & drink discount (25%)

Weekly tips paid

Healthcare Cash Plan

My Fuller’s benefits platform

Job summary

Fuller’s, The Lock, Stock & Barrel in Newbury, is seeking a Supervisor to lead a friendly team and deliver exceptional service in a riverside pub setting.

You’ll keep spirits high, guide new team members, and drive guest satisfaction through hands-on leadership and passion for fresh food and great wines. The role includes training, teamwork, and a collaborative environment within Fuller’s family. Career progression across pubs and hotels is supported, with induction and benefits available.

Qualifications

• Experience in hospitality supervision or team leadership.
• Strong guest service and communication skills.
• Ability to train and guide new team members.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Supervise daily shifts and maintain high service standards.
• Motivate the team to keep spirits high and guests happy.
• Coach and onboard new staff members.

Skills

Team leadership

Guest service

Staff training

Positive attitude

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Lock, Stock & Barrel is a traditional riverside pub, serving home-made food and drink to a local crowd of shoppers and professionals. Whether in the dining area, the bar or the garden, service is carried out in relaxed style - but always with the highest standards.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Passion for fresh food, great wines, and engaging service.