Supervisor

Copt Oak (90184); Markfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub chain in the UK is seeking a Supervisor to join their team in Markfield. In this role, you will support your team, manage shifts, and ensure excellent customer service. With opportunities for further career progression, the company values personality and teamwork. Enjoy benefits such as discounts at all venues and flexible working hours.

Benefits

30% off at all venues

Reliable hours contract

Meal deal option for £4.50

Flexible working hours

Apprenticeship programmes

Access to charity support

Qualifications

• Previous experience in a Supervisor or Team Leader role.
• Ability to manage shifts independently.
• Excellent customer service skills.

Responsibilities

• Support the team to deliver memorable customer experiences.
• Manage operations when wider management is unavailable.
• Ensure the pub runs efficiently and profitably.

Skills

Customer service skills

Team leadership

Initiative

Problem-solving

Job description

Overview

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

Responsibilities

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you

What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.