Supervisor

The Foschini Group; Manchester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Commission

Employee discount

Job summary

Hobbs London is seeking a Supervisor to be a brand ambassador, promoting an outstanding customer experience. You will meet our customers daily and help them find the perfect outfit from head to toe, while supporting Sales Associates to grow their knowledge and confidence.

You will assist the Assistant Manager and Manager to commercially drive store performance, maintain stock control, and uphold a premium shopping destination.

Responsibilities

• Be a brand ambassador, promoting an outstanding customer experience and helping customers find outfits from head to toe.
• Support Sales Associates to grow their knowledge and experience.
• Assist the Assistant Manager and/or Manager to commercially drive store/concession performance.

Job description

What you\'ll be doing:

As Supervisor you will be a brand ambassador, promoting an outstanding customer experience. You will meet our customers every day and help them find that perfect outfit, from head to toe! You will use your experience to support the Sales Associates as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or Manager to commercially drive store/concession performance.

Who you\'ll be:

• Confident in greeting and assisting customers with the aim of building multiple sales and championing our high-quality premium products
• Work in collaboration with the instore team to deliver an inspirational customer experience, whilst identifying opportunities to drive customer loyalty.
• Maintain operational excellence, handling transactions accurately, with care and attention and upholding stock control procedures
• Assist in all tasks to ensure the smooth of the store whilst promoting the brand and position us as a premium shopping destination

What\'s in it for you?

We\'re not only interested in what you bring to us; we\'ll give you the tools and time to advance your career wherever you want it to go. Our benefits include:

• Commission
• Employee discount

Shifts will include weekdays and weekends.

Since 1981, Hobbs has been dedicated to creating timeless womenswear collections that embody elegance, sophistication, and versatility. We\'re passionate about exceptional service, with the customer at the heart of everything we do.

Hobbs London is a luxury women\'s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman - we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you\'ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London, Whistles and White Stuff in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.