Supervisor

Brewers Inn; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A boutique hotel in London is seeking a dedicated Supervisor to deliver exceptional customer service and lead a team. You'll train staff to enhance their skills and ensure a memorable guest experience. The role offers flexible hours, career development opportunities, and various benefits, including free meals and a company pension scheme.

Benefits

Access to Career Pathway and training

Free Meals

Weekly pay

20% discount on food, drink, and accommodation

Company Pension Scheme

Qualifications

• Passion to deliver exceptional customer service.
• Ability to build rapport with customers and team.
• Committed to a career in hospitality.

Responsibilities

• Deliver exceptional customer service during every shift.
• Train team members to ensure customer satisfaction.
• Lead shifts safely and effectively as a key holder.

Skills

Exceptional customer service

Team training

Effective communication

Job description

The Brewers Inn is a sixteen-room, boutique hotel that strives to provide premium quality service, drink, and food to our loyal Wandsworth locals as well as those seeking to explore London’s South Western Boroughs. Our atmosphere peaks on busy weekends, commuter rushes, and any top-quality sporting action from rugby, football, cricket, and beyond.

Come be a part of our team and enjoy flexible working hours, additional service charges with tips, and delicious team meals served by our highly skilled chefs. With an eye on development, The Brewers Inn and Youngs could be your perfect gateway to a highly prosperous career in hospitality. We pride ourselves on being an inn that has a strong sense of family for guests, pub customers, and team members alike.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount on food, drink, and accommodation in all sites
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor, you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.