Supervisor

Compass Group UK; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Compass Group UK is seeking an experienced Front of House Supervisor passionate about exceptional food and customer service. This role involves overseeing catering and service operations, ensuring impeccable standards, and managing teams. The ideal candidate must have a minimum of two years in catering, strong communication skills, and a Basic Food Hygiene certificate. Join a company that values diversity and invests in its employees' growth.

Qualifications

• Minimum of two years of catering experience.
• Experience managing teams in a similar role.
• Passionate about great-tasting food and exceptional customer service.
• Ambitious and motivated individual looking to upskill.

Responsibilities

• Supervising culinary and catering teams to ensure impeccable food and customer service.
• Communicating regularly with line manager to monitor KPIs and targets.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Liaising between customers and culinary/service teams to exceed expectations.
• Supporting and training teams, leading from the front.
• Implementing and reviewing Health & Safety standards.

Skills

Communication skills

Organisational skills

Team management

Customer service

Food hygiene

Education

Basic Food Hygiene certificate

Job description

We're recruiting an experienced Front of House Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations contracted to 32.5 hours per week.

As a Front of House Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you shine as Compass Group's next Front of House Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Front of House Supervisor will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of catering experience
• Have experience managing teams in a similar role
• Hold a Basic Food Hygiene certificate
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!