Supervisor

Frankie & Benny's; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular restaurant chain in London is seeking a Front of House Supervisor to lead a team in providing exceptional guest experiences. The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to thrive in a fast-paced environment. Join us at a vibrant location where individuality is celebrated and career growth opportunities abound.

Benefits

50% off food and drink

Flexible working hours

Free meals on shift

Early access to wages

Discounted gym memberships

Exclusive savings on theme parks and shopping

Qualifications

• Experience in hospitality is a plus.
• Ability to lead a team in a busy environment.
• Strong communication and interpersonal skills.

Responsibilities

• Open and close the restaurant securely.
• Lead the floor and support team dynamics.
• Ensure excellent guest service with every visit.
• Bring energy to a high-paced environment.

Skills

Passion for hospitality

Leadership

Teamwork

Job description

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? Step Up and Lead the
Floor – Become a Supervisor at Frankie & Benny’s! ?

AtFrankie & Benny’s, we believe the best
moments in life are shared—over pizza, burgers, laughter, and unforgettable
memories. If you love great food and great vibes, and you’re ready to lead a
team that delivers amazing guest experiences, we’d love to welcome you as
aFront of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so we
offer:

• A
  Place for Everyone– We celebrate individuality and believe our
  differences make us stronger. Whoever you are, if you bring passion and
  leadership, there’s a seat at our table for you!
• Flexible
  Working– Contracts that fit your lifestyle.
• Awesome
  Discounts– 50% off food and drink across all Big Table Group
  brands, plus 25% off for friends & family.
• Wellbeing
  & Support– Our We Care program includes a 24/7 virtual GP,
  mental health support, second medical opinion service, and more.
• Career
  Growth– Fully funded apprenticeships and development
  opportunities (Hospitality Supervisor Level 3).
• Perks
  & Rewards– Free meals on shift, early access to wages,
  discounted gym memberships, and exclusive savings on theme parks,
  shopping, and more!
• Team
  Celebrations– Competitions, team parties, and chances to win
  e-points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

• Open
  and close the restaurantsecurely and confidently.
• Lead
  the floor– Work closely with the Management Team to run smooth,
  successful shifts.
• Be
  the go-to person– Support both Front and Back of House teams and
  build strong relationships.
• Deliver
  standout service– Make sure every guest leaves with a smile.
• Thrive
  in the buzz– Bring energy and confidence to a fast-paced,
  high-energy environment.

Who We’re Looking For:

We don’t believe in “culture fit”—we believe inculture
add. Whether you’re stepping into your first leadership role or bringing
years of experience, if you’re passionate about hospitality, teamwork, and
creating memorable moments, we want to hear from you.

At Frankie & Benny’s, everyone is welcome. We’re
committed to creating a workplace where you can be yourself and thrive. Need
adjustments during the hiring process? Just let us know—we’re happy to help.

?️ Ready to bring your
energy to the floor?

Apply nowand start your leadership journey with
Frankie & Benny’s!