Supervisor

Oxygen; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading recreational service provider in London is seeking a Supervisor to support park management. The role involves key responsibilities during peak times, managing operations, ensuring safety, and training team members. Candidates must be flexible and passionate about delivering excellent service. This part-time position offers 20 hours per week, primarily during weekends.

Qualifications

• Must be able to coach team members and deliver service metrics.
• Experience in managing daily operations and adhering to safety protocols.
• Strong communication skills for supervising and training staff.

Responsibilities

• Open and close the park and ensure safety protocols are followed.
• Manage daily operations and supervise team performance.
• Train team members to meet park KPIs.

Skills

Flexibility

Reliability

Solutions-focused

Team leadership

Service orientation

Job description

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The Supervisor will support the management team with keyholder responsibilities to help with the day-to-day running of the park. Your focus will be during peak trade, school holidays, and during events. You will be a pioneer of the Oxygen ActivePlay values and you will champion pride, passion, playing together, and WOW-ness.

You will be flexible, reliable, and will focus on standards, service, and compliance. You will be solutions-focused and will use constructive questions to seek improvements.

You will work to ensure the park remains safe, clean, and secure for all guests and visitors. Your main responsibilities are to open and close the park, adhere to safety protocols, manage daily operations, and ensure team members are in the right place at the right times. You will train and coach team members to deliver park KPIs and service metrics, highlighting any development needs to the park management team.

The Park Supervisor is a critical role within the park. You will supervise people and procedures, leading by example in all departments. You will be a brand ambassador, ensuring you always deliver Oxygen’s purpose, mission, and values.

This role is 20 hours per week, mostly weekend shifts.