Supervisor

Sexy Fish; London; On-site; GBP 20,000 - 28,000; Full time

Job summary

An upscale dining destination in London is seeking a professional Cashier to provide exceptional service and manage transactions efficiently. You will be the first point of contact for guests and ensure smooth operation of the payment process while maintaining high standards of customer service. Previous experience in a high-end restaurant setting is preferred. This role offers competitive benefits and opportunities for career progression.

Benefits

Generous discount on dining bills

Opportunities for career progression

Paid overtime

28 days holiday, increasing with service

Recommend a friend scheme

Access to discounts on gym memberships and more

Qualifications

• Previous experience in a high-end and high-volume restaurant or hospitality setting is highly desirable.
• Exemplary communication and interpersonal skills, with a polished and professional demeanor.
• Ability to work gracefully under pressure in a fast-paced environment.

Responsibilities

• Extend a warm and sophisticated welcome to guests upon arrival.
• Process orders accurately and efficiently using a high-end POS system.
• Manage payments while maintaining discretion and confidentiality.

Skills

Customer service

Numerical skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022.

Job Description:

• Extend a warm and sophisticated welcome to guests upon arrival.
• Assist with seating arrangements when necessary.
• Handle inquiries regarding menu items and specials with expert knowledge.
• Process orders accurately and efficiently using a high-end POS system.
• Manage payments, including cash, credit cards, vouchers, and deposits, while maintaining discretion and confidentiality.
• Provide impeccable customer service by anticipating and fulfilling guests' needs.
• Ensure the cashier area is impeccably maintained, including cleanliness and organization.
• Collaborate with the maître d' and section managers to coordinate seating and streamline service.
• Adhere to strict cash-handling procedures and maintain accountability for all transactions, including cash, credit cards, AMEX, deposits, gift cards, petty cash, refunds, and other payment methods.
• Perform cash up reconciliation and finalize end-of-day procedures.
• Declare and bank cash takings, balance float (including organizing change).
• Report to General Manager and Back of House management.
• Follow financial policy procedures.

Requirements:

• Previous experience in a high-end and high-volume restaurant or hospitality setting is highly desirable.
• Exemplary communication and interpersonal skills, with a polished and professional demeanor.
• Ability to work gracefully under pressure in a fast-paced environment.
• Strong numerical skills and attention to detail, with experience handling cash transactions.
• Flexibility to work evenings, weekends, and holidays as required.
• Dedication to providing exceptional service and creating memorable dining experiences.
• A passion for food and wine is a plus.
• High school diploma or equivalent.

Our Cashier enjoy these benefits:

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• Paid overtime
• 28 days holiday, increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more
• Reward programmes, long service awards and staff recognition and incentives

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group

- Unrivalled opportunities for progression across the Group

- Paid overtime

- 28 days holiday, increasing with length of service up to 5 extra days

- Recommend a friend scheme with great bonuses per individual referral

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

- Reward programmes, long service awards, and staff recognition and incentives