Supervisor

Musgrave; Lisburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Northern Ireland is looking for a Store Colleague to support the store manager in maximising KPIs and delivering excellent customer service. The ideal candidate has at least 1 year of experience in a retail environment, a positive attitude, and strong communication skills. This role offers weekly pay and opportunities for career progression along with various employee benefits.

Benefits

Weekly paid

Enhanced maternity pay

Paternity pay

Employee Assist Programme

Discount card for store shopping

Learning and development opportunities

Qualifications

• At least 1 year experience in a busy retail sales-based environment.
• Demonstrate excellent communication and interpersonal skills.
• Good working knowledge of fresh food retail.

Responsibilities

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies.
• Deliver excellent customer service.

Skills

Communication & interpersonal skills

Stock control

Cost control

Rota planning

Working knowledge of Microsoft Office

Education

GCSE Maths and English, Grade C or above

Retail, management or supervisory qualification

Job description

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• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

What’s in it for you?

• Weekly paid.
• Enhanced maternity pay, eligibility applies.
• Paternity pay, eligibility applies.
• Employee Assist Programme
• Discount card for store shopping, for you and your nominated user.
• Learning and development opportunities for career progression.
• Company uniform
• As well as extra discounts on days out, cinema tickets and much more.

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The ideal candidate will have/be:

Role Criteria

• At least 1 years’ experience in a busy retail sales-based environment and or similar role
• GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline i.e. retail, management or supervisory qualification
• Demonstrate communication & interpersonal skills
• Working knowledge of Microsoft Office packages
• Proven experience in the areas of stock control, people skills, cost control, rota planning
• Good working knowledge of fresh food retail

Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know