Supervisor

Marstons Plc; Hull and East Yorkshire; Sur place; GBP 14 000 - 19 000; Temps partiel

Avantages offerts par ce poste

30% off at Marston’s pubs/restaurants

Flexible and part-time hours

Meal deal option on shift

Apprenticeship programmes

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice and support

Licensed Trade Charity support

Résumé du poste

Marston’s in Hull is seeking a Supervisor to lead a busy team and deliver great guest experiences. You’ll help run shifts, train staff, and ensure the pub stays welcoming and profitable.

You’ll open and close, manage stock and cash, and act as a role model for service. Flexible, part-time hours are available, with opportunities to progress along our DNA career pathway.

Qualifications

• Experience in a similar Supervisor or Team Leader role.
• Ability to lead and motivate teams to deliver a great guest experience.
• Proven track record in improving service standards and efficiency.

Responsabilités

• Lead and motivate the pub team to deliver moments of joy for guests.
• Ensure the business runs efficiently and profitably with the wider management team.
• Open and close, stock, and cash up; manage shifts and guest experience.

Connaissances

Leadership

Customer service

Cash handling

Shift management

Team motivation

Outils

POS system

Description du poste

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

What you get from us:

You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  
• Health Screening Discounts
  
• Long Service Awards
  
• Gym Discounts
  
• 24-hour GP helpline
  
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.