Supervisor

PizzaExpress (Restaurants) Limited; Hitchin; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular dining chain in Hitchin is seeking a manager to guide their team and maintain high service standards. You will perform daily management duties and motivate staff. Candidates should have previous management experience in customer-facing roles. Benefits include discounts on food and drink, well-being support, and referral bonuses.

Benefits

50% off food and drink when not working

Wagestream access to earned wages

Wellbeing support for you and family

Referral bonus for recruiting staff

Pension & Life Assurance

Learning and Development opportunities

Fair gratuity sharing system

Qualifications

• Previous management/supervisory experience in a customer-facing environment.
• Proactive approach to achieving goals and driving service excellence.

Responsibilities

• Perform opening and closing daily management duties.
• Help to guide and motivate the team.
• Maintain high standards consistently across quality, safety, and food.

Skills

Management experience

Customer service excellence

Team motivation

Proactive approach

Job description

PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. We've been around since 1965, bringing pizza to the UK and have grown to a multichannel, international brand. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

We are looking for a manager to play a crucial role in our management team, guiding your team to achieve goals and deliver memorable service. Wherever you are in your leadership journey, we provide training and support for your next steps.

What you'll do:

• Perform opening and closing daily management duties
• Help to guide and motivate the team
• Maintain and uphold high standards consistently across quality, safety and food

Who you are:

• Previous management/supervisory experience in customer facing environment
• Proactive approach to achieving goals and driving service excellence

We offer a range of benefits, including:

• 50% off food and drink when you're not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
• Pension & Life Assurance
• Learning and Development Opportunities
• Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. We assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.