Supervisor

Heartwood Collection; Histon; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Referral bonus up to £1,500

50% off food at Heartwood Inns & Br às

20% discount for family and friends

Birthday gift

Long service recognition

Discounts via Reward Gateway

Cycle to Work Scheme

EarlyPay

Enhanced maternity & paternity leave

Employee Assistance Program

Job summary

Heartwood Collection is a hospitality group known for cosy pubs and brasseries that feel like home. We’re seeking friendly team members to deliver warm hospitality, manage service flow on the floor, and assist management during shifts to create memorable guest experiences.

Ideal candidates have at least 1 year of experience in a fast-paced, fresh-food environment. We offer training, awards, and a range of staff perks across our growing estate, including discounts and wellbeing benefits.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs.
• Ideally, at least 1 year of experience in a fast-paced, fresh food restaurant.

Responsibilities

• Look after elements of service and assist management during shifts.
• Help with set up and close downs on shifts.
• Provide warm hospitality to guests on the floor.

Skills

People skills

Guest service

Interpersonal skills

Job description

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

Pay is based on National Living Wage + TRONC*

Bespoke training and development through our

programme

Access to the

Employee Assistance Program

with Hospitality Action

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends

A birthday gift and Long Service Recognition

Discounts on hundreds of retailers and experiences via

Reward Gateway

Cycle to Work Scheme

About You:

You’re a people person with great interpersonal skills and love making guests feel special

You’re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs

Ideally, at least 1 year of experience in a fast-paced, fresh food restuarant

Heartwood Collection is a multi-award-winning hospitality group:

Sunday Times Best Places to Work winner 2024

Double winner at the Publican Awards 2024

Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship