Supervisor

Four Seasons; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A prestigious luxury menswear house is seeking a Supervisor for their new concession in Harrods. The role involves overseeing daily operations and supporting the Store Manager. Ideal candidates should be current Supervisors in luxury retail or Assistant Store Managers in premium retail with strong operational knowledge. A competitive salary and commission package is offered, along with 25 days holiday and lunch vouchers.

Benefits

Competitive Salary

Team and individual commission scheme

Lunch Vouchers

25 days holiday plus Bank holidays

Uniform allowance

Qualifications

• Current Supervisor in luxury retail or ASM in premium retail.
• Strong operational knowledge, including stock control.
• Confident, organised, and commercially aware.

Responsibilities

• Oversee daily operations on the shop floor and back-of-house.
• Support Store Manager with rota planning and team coordination.
• Drive CRM & Clientelling as a brand ambassador.

Skills

Operational knowledge

Team coordination

CRM & Clientelling

Job description

Supervisor, Luxury Menswear RTW Brand

Harrods

Salary: £45,000 plus Commission & package

Our client is a prestigious British luxury menswear house and we are proud to support the opening of their brand-new concession in Harrods.

Known for exceptional tailoring, fine leather goods, and refined accessories, the brand holds a long-standing reputation for craftsmanship and sophistication. With a heritage rooted in British style and an international clientele, their collections combine tradition with contemporary design to deliver timeless appeal.

Key Responsibilities:

• Oversee daily operations across the shop floor and back-of-house
• Support the Store Manager with rota planning and team coordination
• Act as the Store Manager’s primary support
• Drive CRM & Clientelling from the front acting as a brand ambassador

Candidate Profile:

• Current Supervisor (luxury retail) or ASM (premium retail) seeking progression into luxury
• Strong operational knowledge, including stock control and BOH process management
• Organised, confident, and commercially aware

Package

• Competitive Salary
• Team and individual commission scheme
• Lunch Vouchers
• 25 days holiday plus Bank holidays
• Uniform allowance