Supervisor

POPEYES UK CHICKEN & PIZZA LTD; Greater London; Sur place; GBP 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Refer a friend bonus

Flexible schedules

Free meals on shift

Gym discounts

Tech scheme

Management development programme

Résumé du poste

Popeyes UK CHICKEN & PIZZA LTD is seeking passionate Shift Supervisors to run shifts, coach teams, and deliver outstanding guest experiences in a fast-paced environment. Youll own your shift, direct the team across people, product, and guest experience, and support management in achieving performance goals.

You'll lead pre-shift briefings, set the right tone, ensure food safety standards, and create an energetic, inclusive atmosphere.

Qualifications

• Experience leading a team in a fast-paced environment.
• Ability to coach and develop staff on shift.
• Strong focus on food safety and HACCP standards.
• Excellent communication and guest-service mindset.

Responsabilités

• Run your shift and lead the team to deliver high-quality food and guest experience.
• Support management in hitting targets and driving results.
• Lead pre-shift briefings and keep the team aligned and energized.
• Be a role model, maintain high standards, and lead from the front.
• Create a fun, inclusive environment for staff and guests.
• Coach, train, and develop team members into future leaders.
• Ensure compliance with food safety, health & safety, and company standards.
• Own shift performance including labour, flow, and service.
• Maintain energy, smooth service, and a strong, positive culture.

Connaissances

Leadership

Team motivation

Communication

HACCP knowledge

Food safety

Description du poste

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we’re building the most loved chicken brand in the country — and that’s where you come in!

We’re on the lookout for passionate Shift Supervisors who are ready to run our shifts and lead from the front. You’ll be a confident running great shifts, directing and coaching your team and working in a fast-paced, fresh food environment. You'll support the management team and own your shift to deliver results across people, product, and guest experience.

What You’ll Get:

• Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager
• £1000 management refer a friend bonus
• Flexible schedules that work around you
• Free meals on shift + discount when your not working
• Employee perks including gym + retail discounts, tech scheme
• Fast track management development programme to AGM and beyond

What you’ll do here:

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

What you’ll bring to the table:

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
• A lead-from-the-front mindset — you’re hands‑on and support your team at all times
• Passion for people — you know great results come from great teams
• Confidence in managing standards, compliance, and food safety
• Strong communication skills and the ability to motivate a team
• The ability to stay calm, organised, and focused in a busy environment
• A hunger to grow and develop — this is your pathway into management.

At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves.

We assess every application based on potential and ability — nothing else.