Supervisor

Mears Group; Croydon; Hybrid; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Company van

Fuel card

25 days annual leave

Staff rewards

Volunteering leave

Family friendly policies

Job summary

Mears Group in Croydon is seeking a proactive Building Maintenance Supervisor to oversee planned, cyclical, and responsive repairs across tenanted properties, ensuring quality, safety, and customer care.

This hands-on leadership role requires coordinating trades and subcontractors, inspecting works, and enforcing company procedures and industry regulations. You will log progress with PDA systems and Excel, maintaining compliance and driving service excellence in a busy facilities environment.

Qualifications

• Full valid UK manual driving licence.
• Experience supervising repairs and maintenance.
• Trade background with hands-on building maintenance knowledge.
• Experience managing subcontractors and coordinating multi-trade teams.

Responsibilities

• Conduct pre- and post-inspections on internal and external properties.
• Inspect works at height including doors, windows, and snagging on scaffolding.
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams.
• Ensure all works meet industry standards and building regulations.
• Log works and generate reports using PDA systems and Excel.
• Provide excellent customer care and resolve issues professionally.
• Monitor productivity, resources, and contract profitability.
• Conduct regular site visits to assess progress, quality, and compliance.
• Compile management reports on operational activities and performance.
• Ensure adherence to health and safety protocols and company procedures.

Skills

Leadership

Communication

PDA systems

Excel

Supervision

Trades coordination

Tools

PDA systems

Excel

Job description

Building Maintenance Supervisor

Annual salary: up to £46,338.60

Location: Croydon

Contract Type: Full-Time, Permanent (42.5 hours per week)

Salary: £46,338.60 per annum + company van, fuel card, and benefits package

Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies

About Mears Group

Mears Group is the UK’s largest provider of repairs, maintenance, and regeneration services. We deliver tailored rapid-response and planned maintenance solutions through long-term partnerships with over 70 local authorities, ALMOs, and housing associations - ensuring safe, well-maintained homes and communities nationwide.

About the Role

We’re looking for a proactive and experienced Building Maintenance Supervisor to join our team in Thurrock. You’ll oversee the delivery of planned, cyclical, and responsive repairs across tenanted properties, ensuring works are completed to high standards of quality, safety, and customer care. This is a hands-on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.

Role Responsibilities

• Conduct pre- and post-inspections on internal and external properties
• Inspect works at height including doors, windows, and snagging on scaffolding
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams
• Ensure all works meet industry standards and building regulations
• Log works and generates reports using PDA systems and Excel
• Provide excellent customer care and resolve issues professionally
• Monitor productivity, resource allocation, and contract profitability
• Conduct regular site visits to assess progress, quality, and compliance
• Compile management reports on operational activities and performance
• Ensure adherence to health and safety protocols and company operating procedures

Role Criteria

• A full valid UK manual driving licence
• Experience in the above duties
• Experience in management of properties
• Experience in Scoping works and coding on scheduler rates
• Proven experience supervising operatives within the repairs and maintenance sector
• A trade background with hands-on knowledge of building maintenance practices
• Experience managing subcontractors and coordinating multi-trade teams
• Ability to carry out inspections and assess work against quality standards
• Comfortable working at height and inspecting scaffolding-based works
• Strong understanding of planned, cyclical, and responsive repair programmes
• Excellent communication and interpersonal skills
• Ability to use PDA systems and Excel for reporting and logging tasks
• Strong customer focus and commitment to service excellence
• Organisational and planning skills to manage resources and meet deadlines

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share-scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values- Customers / Innovation / Teamwork / Responsibility