Supervisor

Leavetheherdbehind; Clewer Village; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic coffee company in Clewer Village is seeking a Supervisory Team Leader to enhance sales and service. The role involves leading a front-of-house team to deliver excellent coffee and manage compliance while creating a vibrant work environment. Candidates should possess supervisory experience and be ready to thrive in a fast-paced setting. Competitive pay and benefits are offered.

Benefits

Weekly cash plan

Employee Assistance Programme

Career progression opportunities

Free coffees on shift

Weekly bonus scheme

Retailer discounts

Wellness app access

Qualifications

• Flexibility to work any day of the week.
• Experience in a supervisory or leadership capacity.

Responsibilities

• Teach efficient workflow and company values.
• Manage sales expectations and stock inventory.
• Maintain compliance and ensure operational standards.
• Create high-quality coffee beverages.

Skills

Supervisor Experience

Customer Service

Team Leadership

Job description

Overview

Hours: 28 Hours Per Week - Full Time

Pay: £12.65 to £13.15 per hour (inclusive of weekly bonus of 50p per hour)

Requirements: Mon-Sun Flexibility, Supervisor Experience

What’s in it for you

• Weekly cash plan (money when you need it)
• Employee Assistance Programme for when you need advice
• Rapid career progression and development opportunities
• Free coffees and a free food item on shift
• Weekly bonus scheme (earn up to 50p more per hour)
• Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
• Access to hundreds of high street retailer discounts through Wagestream
• Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources

What you’ll be doing

• Teach others about efficient workflow, great customer service and company values
• Manage sales expectations, keep wastage low and assist with stock ordering and inventory
• Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station
• Make outstanding coffee products. Show off your latte art, get creative and the team will follow!

What we’re looking for

We’re looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.

About Black Sheep Coffee

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.

Leave the herd behind and apply today!