Supervisor

Zachary Daniels Limited; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A retail management company is seeking an ambitious Supervisor in Brent Cross to enhance customer service and sales performance. This hands-on role involves leadership and operational support, ideal for individuals ready to advance from sales or customer advisor roles. The position offers a salary of £30,000 with a bonus potential of £33,600 and comprehensive benefits including private health cover and employee perks.

Benefits

Private health cover after 1 year

EAP and Perkbox access

Enhanced sick pay

Birthday gift after 3 years

Christmas hamper/voucher after 5 years

Annual Christmas party

Long-term recognition and development opportunities

Qualifications

• Experience in retail, sales, or customer service with supervisory experience desirable.
• Confident communicator with strong organisational skills.
• Proactive and customer-focused with a commercial mindset.

Responsibilities

• Lead by example, delivering outstanding service and sales results.
• Support store operations including security, stock control, and administration.
• Coach and motivate the team to achieve individual and site targets.
• Convert customer enquiries into rentals and additional sales.
• Maintain a safe, compliant, and well-presented facility.

Skills

Retail experience

Customer service

Leadership

Communication

Organizational skills

Job description

Supervisor - Brent Cross

Salary: £30,000 + 12% bonuses (£33,600) + Benefits
Location: Brent Cross

We're looking for an ambitious Supervisor to join a customer-focused site, supporting daily operations and helping drive sales performance.

This hands-on role combines leadership, customer service, and sales - ideal for someone ready to take the next step from a sales or customer advisor position into a more senior role.

What's on Offer:

• £30,000 + benefits
• Private health cover after 1 year
• EAP and Perkbox access
• Enhanced sick pay (5-20 days based on service)
• Birthday gift after 3 years; extra day off on your birthday after 5 years
• Christmas hamper/voucher (£150) after 5 years + annual Christmas party
• Long-term recognition and development opportunities

What You'll Do:

• Lead by example, delivering outstanding service and sales results
• Support store operations including security, stock control, and administration
• Coach and motivate the team to achieve individual and site targets
• Convert customer enquiries into rentals and additional sales
• Maintain a safe, compliant, and well-presented facility

What You'll Bring:

• Experience in retail, sales, or customer service (supervisory experience desirable)
• Confident communicator with strong organisational skills
• Proactive and customer-focused with a commercial mindset
• Reliable, self-motivated, and team-oriented

If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you.