Supervisor

HOLLAND AND BARRETT; Burnley; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established health & wellness retailer is seeking a Retail Supervisor in Burnley. The successful candidate will lead a team, deliver exceptional customer service, and drive store performance while embracing a diverse and inclusive environment. Candidates should have prior retail experience and a passion for wellness products. This role offers comprehensive training and a competitive salary, with additional benefits.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail experience required.
• Strong organisational and planning skills needed.
• Must exhibit excellent communication and customer service skills.

Responsibilities

• Assist in leading and coaching store colleagues.
• Drive financial performance with sales targets.
• Ensure compliance with health and safety regulations.

Skills

Previous retail experience

Organisation and planning skills

Excellent communication

Ability to work under pressure

Passion for products

Ability to complete training

Agility and flexibility

Education

Level 2 and Level 3 qualifications

Job description

Job Type: Permanent

Store Location: Tesco Extra, Finsley Gate

Hours: 30 hours per week

Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?

Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.

You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Previous retail experience
• Organisation and planning skills to lead a team of colleagues daily
• Excellent communication
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.