Supervisor

Holland & Barrett; Broadstairs; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading health and wellness retailer is seeking a Retail Supervisor in Broadstairs. In this role, you will assist in leading the store team, driving sales performance, and ensuring excellent customer service. The ideal candidate will have previous retail experience, strong communication skills, and the ability to work in a fast-paced environment. Join a company committed to well-being and inclusivity, starting your leadership journey today.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail experience preferred.
• Strong organisation and planning skills needed for daily team leadership.
• Excellent communication abilities required.

Responsibilities

• Assist in leading and coaching Store Colleagues.
• Drive financial performance and maintain stock accuracy.
• Ensure compliance with health and safety regulations.

Skills

Previous retail experience

Organisation and planning skills

Excellent communication

Ability to work under pressure

Passion for products

Ability to complete computer-based training

Agility and flexibility

Job description

Job Type: Permanent

Store Location: 13 The Pollet, St Peter's Port

Hours: 38.75 hours per week

Salary: £13.95 per hour, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?

Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service.

You will assist in driving financial performance with sales targets, maintain stock accuracy, and ensure full compliance with health and safety.

To become a Health & Wellness specialist, you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, which are accredited by our awarding body to Level 2 and Level 3.

To be successful, we'd like you to show us that you have:

• Previous retail experience
• Organisation and planning skills to lead a team of colleagues daily
• Excellent communication
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures — I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.