Supervisor

Zachary Daniels Recruitment; Brentford; On-site; GBP 27,000; Full time

Job summary

A prominent retail services brand is seeking an Assistant Manager for their Gypsy Corner location in Brentford. The role focuses on leading customer experience, maintaining store standards and supporting operations. Ideal candidates will have experience in retail or hospitality and a proactive attitude. The position offers competitive pay with a focus on work-life balance, including limited weekend hours.

Qualifications

• Energy and enthusiasm for delivering outstanding service.
• Experience in retail, hospitality or another service-led environment.
• A proactive approach to improve the store and develop oneself.

Responsibilities

• Elevate and maintain high customer service standards.
• Ensure brand, safety and compliance standards are met.
• Drive performance against store KPIs.
• Support daily operations, from opening/closing to basic admin.
• Deal with customer complaints when they arise.

Job description

Overview

Assistant Manager, Location: Gypsy Corner (Brentford W3) Salary: £26,500 base + monthly bonus | Realistic first-year earnings: c. £27,500 | Hours: 39.5 per week, daytime shifts with reduced weekend hours

About the company

Our client is a prominent retail services brand with sites across London and Europe, continuing to grow and invest in their teams.

Role

As a supervisor at their site in Gypsy Corner, you'll lead by example on customer experience and store standards while supporting day-to-day operations. You'll have evenings free and only limited weekend hours, supporting a healthy work-life balance.

Responsibilities

• Elevate and maintain high customer service standards.
• Ensure brand, safety and compliance standards are met.
• Drive performance against store KPIs.
• Support daily operations, from opening/closing to basic admin.
• Deal with customer complaints when they arise.

Requirements

• Energy and enthusiasm for delivering outstanding service.
• Experience in retail, hospitality or another service-led environment.
• A proactive approach - you use quieter periods to improve the store and develop yourself.

How to apply

If you're ready to step up and grow with a supportive team, please apply with your most up-to-date CV.

BBBH34457