Supervisor

Marston's PLC; Bonsall CP; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading pub company is seeking a Supervisor to provide strong leadership and exceptional customer service. The ideal candidate will have experience as a Team Leader, managing pub operations, and fostering a lively team atmosphere. Opportunities for career advancement into Assistant Manager roles are available, along with a flexible work schedule and attractive benefits including discounts and meal options.

Benefits

30% off at all pubs

£4.50 meal deal during shifts

Flexible hours

Access to wellbeing support

Apprenticeship programs

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to motivate and lead a team.
• Strong customer service skills.

Responsibilities

• Support the team in delivering exceptional customer experiences.
• Manage the pub operations in the absence of management.
• Ensure efficient and profitable business operations.

Skills

Leadership

Customer service

Teamwork

Initiative

Job description

Supervisor

Rowsley

Up to £13 per hour

30hrs per week

Reliable hours contract and flexible/part-time hours

Opportunities for progression

Privilege card discount

Marston's Rewards

Grouse & Claret

Rowsley

DE4 2EB

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you'll:

• Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
• You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.

How to apply checklist

• Give yourself 20 minutes
• Have your CV ready to upload
• Double-check your contact details

Grouse & Claret
Rowsley
DE4 2EB

The benefits

• Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
• Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
• Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
• Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
• Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
• Long service: We reward loyalty with awards for key anniversary milestones.
• Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
• Private healthcare: Some of our roles offer access to a private healthcare scheme.
• High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.
• Training and development: We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

#s1-Gen

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!, Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Up to £13 per hour 30hrs per week Reliable hours contract and flexible/part-time hours Opportunities for progression Privilege card discount Marston's Rewards Reliable hours contract and flexible/part-time hours Opportunities for progression Privilege card discount, What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits
Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Competitive salaries Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Private healthcare Some of our roles offer access to a private healthcare scheme. High street discount An exciting range of high street, online discounts and cash back offers are available for all. Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms. Search Main Menu