Supervisor

Ed Scotney; Banstead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discounts on food & drink

Wagestream access

Online benefits platform

Healthcare plan

Induction & training

Weekly tips

Discounted hotel stays

Job summary

The Kingswood Arms, part of Fuller’s, seeks a Supervisor to help deliver exceptional hospitality in a welcoming pub environment in Kingswood, Surrey. You will lead a hands-on team and ensure guests receive attentive service.

As a supervisor you will train new staff, maintain high standards, and support a positive, collaborative culture. A rewarding role with growth opportunities and comprehensive benefits awaits.

Qualifications

• Experience in hospitality leadership.
• Strong customer service skills.
• Willing to train and guide staff.

Responsibilities

• Lead and motivate the team to keep spirits high and guests happy.
• Assist in training and developing new team members.
• Ensure consistent, high-quality service and a welcoming atmosphere.

Skills

Team leadership

Guest service

Communication

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? – define the essence of who we are.

The Kingswood Arms is a charming pub and restaurant nestled in the peaceful village of Kingswood, in the heart of the Surrey Hills. We pride ourselves on offering a welcoming atmosphere, a carefully curated selection of real ales and wines, exceptional service, and a high-quality dining experience.

Our kitchen and bar are well-equipped and professionally maintained, providing the perfect environment for creativity.

We also offer opportunities for growth within the team, ideal for anyone looking to expand their skills and take the next step in their hospitality career.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.


• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.


• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.


• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.


• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.


• Discounted hotel stays at hotels in the Fuller’s Family


• Access to 'My Fuller's' – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.


• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.


• Full induction and training


• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.


• A hands-on leader with a positive attitude.


• Assist in training and guiding new team members.


• Passion for fresh food, great wines, and engaging service.