Supermarket Assistant, Team Leader Nights

Medirest Signature; Newton Mearns; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is looking for a Team Leader to support shop Leadership teams in delivering excellence at their store. You will engage and lead Partners, ensuring customer satisfaction and operational needs are met. This role offers career development and a comprehensive benefits package including discounts and opportunities for subsidized learning.

Benefits

Staff discounts

Subsidised meals

Discounts at local restaurants

Subsidised learning opportunities

Access to Partnership hotels

Qualifications

• Experience in a customer-facing selling or service environment.
• Ability to lead and motivate a team.
• Knowledge of food and drink trends appreciated.

Responsibilities

• Support Leadership teams in delivering operational excellence.
• Engage and motivate Partners to meet operational requirements.
• Advise and serve customers while managing stock and transactions.

Skills

Customer service

Team leadership

Stock management

Job description

About the role

To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.

Duties & Responsibilities:

Due to the nature of this role, all applicants are required to be over the age of 18.

The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements. This will involve a range of tasks including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures. You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.

Waitrose & Partners is committed to providing enriched experiences for our Partners and customers. We aim to ensure you enjoy your work, share your passion for food, and are well-trained, respected, and rewarded with a share in the profits. We seek someone who keeps up with food and drink trends, knows our products, takes pride in their work, and maintains high standards on the shop floor, ensuring a positive shopping experience for every customer.

We are inviting applicants who wish to develop their career with Waitrose and take on supervisory responsibilities within the relevant department after completing training.

Desired Experience, Skills & Qualifications:

• Experience in a customer-facing selling or service environment

Additional Information:

As a Partner, you will enjoy our benefits package including staff discounts, subsidised meals, discounts at local restaurants, subsidised learning opportunities, access to Partnership hotels, and more.

Please only apply if you can fully commit to the advertised working hours and contract duration, as applications from those unable to do so cannot be considered.

Vacancies may close early if we receive a high volume of applications, so we recommend applying promptly.

About The Partnership

We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are committed to building a happier world, innovating, and diversifying while maintaining our focus on price, quality, and service. As Partners, we share ownership and responsibility, working together with kindness and respect, embracing differences, and creating a place where everyone can thrive.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body.

We support flexible working arrangements such as flexible or compressed hours, job sharing, or shorter contracts; please discuss these options during your interview.