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Supermarket Assistant, Team Leader Nights

Waitrose & Partners

Forty Green

On-site

GBP 25,000 - 30,000

Full time

9 days ago

Job summary

A leading UK retail establishment is seeking a Team Leader for their Waitrose shop in Forty Green. This full-time night shift role (37.5 hours) involves supporting management, fulfilling customer orders, and ensuring a safe environment. Ideal candidates possess strong leadership and customer service skills. Flexibility and a passion for retail are essential. Join a respected employee-owned business committed to diversity and personal growth.

Benefits

Shift premium for night hours
Flexible working arrangements
Employee ownership benefits

Qualifications

  • Ability to work night shifts and weekends.
  • Experience in a leadership role is advantageous.
  • Commitment to customer service excellence.

Responsibilities

  • Support management tasks in the shop.
  • Ensure safe operations for Partners.
  • Fulfill online customer orders.
  • Maintain stock levels and product placement.
  • Drive commercial performance with improvements.
  • Reduce product wastage and maintain hygiene.

Skills

Good people and leadership skills
Understanding of retail and how to maximise success
Experience in a customer-facing role
Good stakeholder management skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers.

Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities
  • Supporting the shop's management team with managerial tasks and working with all other areas of the shop to meet customer demand.
  • Ensuring Partners operate in a safe and legal manner.
  • Fulfilling online customer orders for delivery.
  • Stock replenishment to keep shelves full and products in the right place.
  • Supporting the wider shop team including checkout support, managing Click & Collect, fulfilling on-demand orders, and more.
  • Driving the shop's commercial performance with ideas for continuous improvement.
  • Reducing wastage through product due diligence and markdowns.
  • Maintaining a safe and tidy working environment.
Essential skills/experience
  • Good people and leadership skills.
  • Understanding of retail and how to maximise success.
  • Experience in a customer-facing role.
  • Good stakeholder management skills.
Desirable skills/experience
  • Duty Manager Training (Internal Partners only).
Work schedule

Full-time night shifts, 37.5 hours, including every other weekend. Earliest start 20:00, latest finish 08:00.

The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world and are committed to innovation, diversity, and creating an inclusive environment where everyone can thrive.

As Partners, we share ownership and responsibility, contributing to our collective success with kindness and respect. We embrace differences and support personal growth and team development.

Additional notes

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. We encourage quick completion of these documents to avoid delays. Apply early as vacancies can close if filled quickly. We support flexible working arrangements; discuss options with the hiring manager during your interview.

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