Supermarket Assistant (Delivery Driver Core)

John Lewis Partnership; Hereford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking dedicated Customer Delivery Drivers to deliver high-quality products and exceptional service to customers' doors. This role emphasizes the importance of customer interaction and teamwork, as you will also support shop operations when not on the road. With varied part-time hours, you will enjoy the flexibility of working across seven days, including early starts and late finishes. If you are self-motivated, physically fit, and possess a valid driving licence, this position offers a rewarding opportunity to be part of a friendly and welcoming team dedicated to quality service.

Qualifications

• Valid UK manual driving licence required with no more than 6 points.
• Great customer service and time management skills are essential.

Responsibilities

• Check delivery routes and prepare the van for deliveries.
• Ensure vehicle safety checks and provide excellent customer service.

Skills

B-Category UK manual driving licence

Customer service skills

Time management skills

Physical fitness

Self-motivation

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
5. Helping customers with their shopping and building a rapport with them based on trust and service.
6. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

1. Full valid B-Category UK manual driving licence with no more than 6 points.
2. Great customer service skills.
3. Time management skills.
4. Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
5. Comfortable working independently with the ability to be self-motivated and adaptable.
6. IT literate.

Desirable skills/experience you may have

1. Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Varied hours of part time work (19.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.