Supermarket Assistant (Delivery Driver Core)

About the role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

Due to the nature of the role, you need to be 18 years or older.

Key Responsibilities

• Start your day in store and be responsible for: checking delivery routes, loading and preparing your van for deliveries, ensuring all orders are together for efficient delivery, and completing vehicle safety checks to maintain road compliance and safety.
• Represent the Waitrose brand on the road with excellent customer service as your priority.
• Help customers with their shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Good time management skills.
• Ability to cope with physical requirements such as lifting crates and moving cages.
• Ability to work independently, be self-motivated, and adaptable.
• IT literacy.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles.

About The Partnership

We're the largest employee-owned business in the UK, home of John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world. We focus on being brilliant at retail, continuously innovating, adapting, and diversifying. We are committed to price, quality, and service excellence and passionately serve food lovers in Waitrose.

As Partners, we share ownership and responsibility for our success, working together with kindness and respect, embracing our differences, and creating an environment where everyone can thrive and be themselves.

Additional Information

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage prompt completion of any required documents to avoid delays. DBS checks will be conducted by a registered third-party body, and some roles may require financial probity checks.

We recommend applying early as vacancies may close if filled quickly due to high interest.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview process.