Supermarket assistant

Waitrose & Partners; West Oxfordshire; On-site; GBP 20,000 - 24,000; Full time

Job summary

John Lewis Partnership is looking for a Supermarket Assistant to deliver exceptional service and maintain inventory at their stores in West Oxfordshire. This role requires strong communication skills and a passion for customer service, with varied hours across a flexible schedule. Being a Partner means embracing values of respect and teamwork, all while contributing to a leading business in retail.

Qualifications

• Effective communication skills to work as part of a team and with customers.

Responsibilities

• Stock replenishment to keep shelves full and organized.
• Fulfilling online customer orders for delivery.
• Reducing wastage by managing sell-by dates.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of full and part-time work across seven days to include early starts, late finishes, evenings and weekends.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We contribute to our success, work through challenges, and treat everyone with kindness and respect.

We own making the Partnership a place where everyone belongs. Embracing differences and creating an environment to thrive, grow individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting (which may include DBS checks). You’ll be informed and provided with details during recruitment. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may be required for some roles.
• Apply early as vacancies can close if we receive a high number of applications.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.