Supermarket Assistant

John Lewis Partnership; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail organization in Southampton is seeking a part-time Supermarket Assistant to enhance customer experience through effective stock management and service. The ideal candidate will communicate well with the team and customers. A flexible schedule is required, including weekends, with part-time hours of 8 per week. Join a supportive and inclusive environment dedicated to success and employee ownership.

Qualifications

• Must be 18 years or over to apply.
• Experience in a customer-facing role is desirable.

Responsibilities

• Assist with stock replenishment and maintain product availability.
• Prepare online customer orders for delivery.
• Reduce wastage by managing product markdowns.

Skills

Effective communication skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
• Supporting the wider shop team as needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Interest and knowledge of current food and drink trends.
• Flexible approach to support the needs of the branch.

Part-time hours: 8 per week, working across seven days, including weekends, between 05:00 - 09:00.

The partnership

We’re the largest employee-owned business in the UK, home of John Lewis and Waitrose. We’re not just employees; we’re Partners, committed to building a happier world. We focus on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold our promise of Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serve food lovers in Waitrose.

As Partners, we share ownership and responsibility, contributing to our success and working together through all challenges, always treating everyone with kindness and respect.

We foster an inclusive environment where everyone can be themselves and thrive, growing both individually and collectively.

As Partners, we all make a difference and own it.

Important points to note:

• Some roles require pre-employment vetting, including DBS checks. If needed, you will be informed and provided with details during recruitment. Completing vetting promptly is encouraged to avoid delays. DBS checks are carried out by a registered third-party body, and financial probity checks may also be required for some roles.
• Apply early as vacancies may close sooner if there is high application volume.
• We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.