Supermarket Assistant

John Lewis Partnership; Poynton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Poynton is seeking a Supermarket Assistant to ensure shelves are stocked, prepare online customer orders, and maintain a clean working environment. Applicants must have strong communication skills and be able to work flexible hours across seven days, including evenings and weekends. This role offers 16 hours of part-time work weekly with an emphasis on team collaboration and customer service.

Qualifications

• Effective communication to work as part of a team and with customers.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Prepare online customer orders for delivery.
• Reduce waste by managing product markdowns.

Skills

Communication skills

Job description

About the role

As a Supermarket Assistant, you\'ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\'t compete with — passionate Partners serving food lovers. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

If you are employed on or before 4 October 2025, in addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key responsibilities

• Stock replenishment — ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you\'ll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of part time work (16 hours per week) across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 23:30.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
• We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
• We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.