Supermarket Assistant

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About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve various shop-keeping tasks to keep the operation running efficiently. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders for our drivers to deliver their shopping directly to customers’ doors.
3. Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
4. Supporting the wider shop team as needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Strong interest and knowledge of food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are driven by our purpose to build a happier world. Now is an exciting time to join us as we continue to innovate, adapt, and diversify, maintaining our commitment to price, quality, and service.

As Partners, we share ownership and responsibility for our success, contributing our voices and working together through all challenges, always treating everyone with kindness and respect. We foster an environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make all the difference, and we own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during the recruitment process. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly as vacancies may close early due to high application volumes.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.