Supermarket Assistant

ENGINEERINGUK; Portishead; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Supermarket Assistant to enhance customer experiences. In this role, you will play a vital part in ensuring that shelves are stocked, online orders are fulfilled, and customers receive exceptional service. Your passion for food and commitment to teamwork will help build trust and loyalty among customers, making their shopping experience memorable. The company values work-life balance and offers flexible working arrangements, allowing you to thrive in a supportive environment. If you are eager to contribute to a team that prioritizes customer satisfaction, this opportunity is perfect for you.

Qualifications

• Strong communication skills for effective teamwork and customer interaction.

Responsibilities

• Ensure stock replenishment and maintain product placement.
• Fulfill online customer orders for delivery.
• Support checkout and manage Click & Collect orders.

Skills

Communication Skills

Job description

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About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
4. Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

1. Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

1. Experience of working in a customer facing role is welcomed.
2. Up to date knowledge and strong interest in food and drink trends.
3. Flexible approach to ensure the support of the whole branch.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.