Supermarket Assistant

John Lewis Partnership; Kenilworth; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking passionate Supermarket Assistants to enhance customer experiences with exceptional service. In this role, you'll be responsible for stock replenishment, fulfilling online orders, and maintaining a tidy shop environment. Your effective communication skills and enthusiasm for food will help create a welcoming atmosphere for customers, encouraging their trust and loyalty. With flexible part-time hours available across the week, this position offers a fantastic opportunity to join a team dedicated to providing outstanding service in a vibrant retail setting.

Qualifications

• Experience in a customer-facing role is welcomed.
• Strong interest in food and drink trends.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Maintaining a safe and tidy working environment.

Skills

Effective communication skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Key Responsibilities

1. Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
2. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
3. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
4. Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
5. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
6. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential Skills/Experience

• Effective communication skills to work well as part of a team and with customers.

Desirable Skills/Experience

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

As a Supermarket Assistant, you'll help make our difference felt by our customers on every visit, providing Partner-led service and a passion for food that our competitors can't match—passionate Partners serving food lovers!

Your drive to go the extra mile will enhance the impression our customers have of the Waitrose brand, encouraging their trust and loyalty for a lifetime. Various hours of part-time work are available across seven days, including weekends.