Super Host

Airport Retail Enterprises UK Ltd; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic family-run airport hospitality business as a Host at Edinburgh Airport. You will play a crucial role in providing excellent customer service, ensuring each customer feels welcomed and valued. We're looking for outgoing team players who are passionate about food and beverages, keen to learn, and committed to delivering top-notch service. Enjoy a vibrant atmosphere while being part of a supportive and inclusive team.

Benefits

Tronc (tips and gratuities distribution system)

Free meals while on duty

Access to Paycare & Employee Assistance Programme

28 days of annual leave, increasing by 1 day per year

Qualifications

• Outgoing and engaging team player passionate about food and drink.
• Ability to stay cool under pressure and deliver excellent service.
• Eager to learn and develop new skills.

Responsibilities

• Greet and serve all customers with a smile.
• Stay alert and responsive to customer needs.
• Knowledge of food and drinks to assist customers.

Skills

Customer Service

Teamwork

Adaptability

Education

General Education including English and Maths

Job description

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Join our dynamic family-run
airport hospitality business as Host to support our growth and form an integral
part the front of house team.

The site has a lively
atmosphere with a family-friendly approach, and we pride ourselves on putting
people at the heart of what we do. Our staff are central to our success, and
we’re looking for team players passionate about food and beverages and
dedicated to delivering exceptional customer service.

We’re looking for dynamic and enthusiastic
people to join our team at Edinburgh Airport, airside. Your role will be
crucial in delivering an outstanding greeting and seating experience, ensuring
that every customer feels welcomed and valued. You will:

• Be the face of our brand– Greet and serve all customers with a big smile and make
  their day with your awesome energy!
• Stay alert and ready– Pay attention to what customers need and be quick to help
  them out with any requests or concerns.
• Know your stuff– Get to know all our food and drinks so you can wow
  customers with your knowledge and recommendations.

What We’re Looking For

Our ideal candidates are outgoing, engaging
team players who are passionate about food and drink. To be successful in this
role, you will need:

• Basic smarts– A good level of
  general education, including English and Maths, to handle orders and
  communicate clearly.
• Eager learner– A passion for picking up new skills using the coolest tech
  for personal development.
• Stay cool under pressure– The ability to keep things running smoothly, even when it's
  busy, and deliver top-notch service every time.

Our values, Growth,
Respect, Innovation, Togetherness (GRIT) are reflected in the behaviours we
demand. ARE you;

·
Curious, passionate
and resilient

·
Responsible,
hard-working and keen to help others

·
Willing to show up,
be positive and have FUN!

If so, we welcome you
to apply.

Why Join Us?

We offer an hourly wage of up to £12.21ph
applicable to all age ranges, plus:

• Tronc (tips and gratuities distribution
  system)
• Free meals while on duty
• Access to Paycare & Employee Assistance
  Programme for health and well-being support
• 28 days of annual leave (including Bank
  Holidays, which can be booked off), increasing by 1 day per year up to a
  maximum of 32

Please note:

All successful candidates
will be required to:

·
Provide proof of
their right to work in the UK.

·
Hold an Airport
Security ID Pass, which we will help you obtain. The application process
requires the production of a valid passport, a criminal record check, and five
years of personal/employment references.

If you meet these
requirements and would like to be part of our team, please apply today!

At ARE Ltd, we recognise
the value of diversity and inclusivity in fostering a truly remarkable
experience for all our customers. Our commitment extends beyond retail to
building a workforce that reflects the wide array of perspectives and
experiences found across the UK. We believe that embracing diversity in our
teams enables us to provide exceptional service and innovation.

We are dedicated to
ensuring all our employees are treated fairly and equitably at work, with a
strong commitment to promoting equity in both physical and mental health for
everyone. To achieve this, we encourage applications from individuals of
disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community
members, Black, Asian, and Minority Ethnic backgrounds, and those with lived
experiences of discrimination.

Accessibility and
Adjustments

ARE Ltd is committed to
providing reasonable adjustments throughout our recruitment process. We strive
to be as accommodating as possible to ensure all candidates can participate
fully. If you have specific requirements or need adjustments at any stage of
the application or interview process, please do not hesitate to get in touch.
In your application, feel free to indicate your preferred pronouns (for example
- she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address
and respect your identity throughout the process.