Sunday Shop Supervisor - Bilston - 6 hours p/week

Age UK; Bilston; On-site; GBP 2,800 - 3,400; Part time

Benefits offered by this job

25 days annual leave pro rata

Wellbeing days

Pension scheme

Cycle to Work

Home & Tech purchase plan

Blue Light Card

You Did It Awards

Job summary

Age UK Bilston is recruiting a Sunday Shop Supervisor to run the busy shop on Sundays, delivering quality retail service, managing stock and keeping the shop presentable.

You will promote Gift Aid, maximise sales and work as part of a friendly team, with occasional extra days to cover holidays or events. The role requires cash handling, excellent customer service and the ability to work alone when needed.

Qualifications

• Excellent customer service skills.
• Literacy and numeracy skills.
• Experience of cash handling.
• Ability to work efficiently as part of a busy team.
• Ability to lone work when needed.
• Ability to fulfil stock-handling requirements (up to 10kg).
• Commitment to equality, diversity and inclusion.

Responsibilities

• Run the busy Sunday shop, providing quality retail service.
• Manage stock and display goods, maintaining shop appearance.
• Promote Gift Aid to customers and maximise sales.
• Assist with opening/closing procedures and cash handling as required.

Skills

Customer service

Literacy & numeracy

Cash handling

Teamwork

Alone work

Job description

Age UK has a fantastic opportunity!We are recruiting for aSunday Shop Supervisorin ourBilstonstore.

Our shops raise vital funds that enable the charity to support older people across the UK.

We are looking for aSunday Shop Supervisorto provide a quality retail service, taking responsibility for running our busy shop on Sundays. This varied role will include, managing stock, displaying goods, maintaining the appearance of the shop, maximising sales and promoting Gift Aid to our valued customers.

Please note this opportunity will require the successful candidate to work6 hours every Sunday.

To ensure the smooth running of our shops, we will be conducting interviews throughout the advertising process. Early applications are advised.

Must haves:

The letters after each competency should indicate what stage in the selection process this area will be assessed. The letters are:Application = A, Interview = I, Test = T, Presentation = P

• Excellent customer service skills (A, I)
• Literacy and numeracy skills (A, I)
• Experience of cash handling (A, I)
• Ability to work efficiently as part of a busy team (A, I)
• Ability to lone work when needed (I)
• Ability to fulfil the stock-handling requirements of the role, including moving items weighing up to 10kg, with reasonable adjustments where needed (I)
• Commitment to promoting equality, diversity and inclusion, and treating colleagues and customers with dignity, fairness and respect (I)

Any other details

On occasion there may be a requirement for a flexible approach, working additional days to cover holidays and sickness or to participate in trading outside of normal shop hours e.g. shop events.

Please note many Age UK shops are split-level; please get in touch if you want to discuss accessibility in the shop you are applying to.

What we offer in return:

• Competitive salary, 25 days annual leave(pro rata for our part-time colleagues)+ bank holidays + annual leave purchase scheme
• Wellbeing days– 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to£1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards– recognition awards from£100-250.

Additional information

Please use a simple CV format, avoiding heavy formatting. This helps our system remove identifying information accurately and supports anonymous shortlisting. If you need support, please contact the Recruitment Team.

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Use of AI
We recognise that candidates may use AI tools when preparing their application. This is acceptable, but submissions must be personalised, accurate, relevant and reflect your own experience, skills and interest in joining Age UK. Failure to do so may result in your application being rejected.

Equal opportunities & Disability Confident Scheme
Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

All equalities monitoring information is anonymised and not shared with the hiring panel.
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process by contacting the Recruitment Team. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision.

We review applications as they are received and may close the advert early, so early applications are encouraged.

We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Is this the job for you? We know that men, of all backgrounds, and menandwomen from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this!