Sunday Assistant (Alnwick, Narrowgate)

Cancer Research UK; Alnwick; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a Retail store assistant with keyholder responsibilities for the Alnwick shop. You will manage Sunday operations, supervise volunteers, and help meet fundraising targets while delivering excellent customer service.

Join a charity-focused retail environment with training, benefits, and opportunities to contribute to beating cancer. Flexibility and a customer-first mindset are essential for success in this role.

Qualifications

• Experience in delivering great customer service in a lively environment.
• Ability to build relationships and communicate clearly.
• Comfort working independently or as part of a team.
• Strong commercial awareness and adaptability to rota-based work.

Responsibilities

• Oversee shop operations on Sundays, including keyholder duties (training provided).
• Support a diverse team of volunteers to achieve sales and fundraising targets.
• Review and process donated goods and new stock.
• Generate ideas to create new income with guidance from the Shop Manager.
• Deliver excellent customer service to make customers feel welcome.
• Maintain shop standards for safeguarding, compliance and health & safety.

Skills

Customer service

Communication

Teamwork

Adaptability

Flexibility

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail store assistant (with keyholder responsibility) £12.71 per hour plus benefits

Reports to: Shop manager Department: Trading Contract: Permanent Hours: 6 – Sundays only Location: Alnwick, Narrowgate Closing date: 13th September 2026 23:55 Interviews: w/c 14/9/2026

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
• Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.