Summer Sales Associate, Tommy Hilfiger Battersea

PVH Corporation; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading lifestyle brand in London is seeking a Summer Sales Associate. You will ensure customer satisfaction, act as a brand ambassador, and maintain strong customer relationships. The ideal candidate should have retail or hospitality experience and strong communication skills. The role offers a chance to work in a dynamic environment with a focus on excellence and teamwork.

Qualifications

• Previous track record within hospitality or retail is essential.
• Must be an effective communicator with collaboration skills.
• Ability to inspire trust and recognize contributions of others.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Resolve customer queries and authorize discounts.
• Act as a brand ambassador and demonstrate product knowledge.
• Build and maintain professional relationships with customers.
• Drive store KPIs and suggest improvement methods.

Skills

Customer service

Effective communication

Retail experience

Adaptability

Job description

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Established in New York City and infused with Americana spirit, it creates modern accessible luxury. The brands include TOMMY HILFIGER and TOMMY JEANS, along with licensed product categories that extend the brand lifestyle across generations, geographies, activities, and occasions. Tommy Hilfiger’s marketing strategy taps into culture through F.A.M.E.S.: Fashion, Art, Music, Entertainment, and Sport, featuring global campaigns, sponsorships, and activations with top athletes, musicians, and entertainers.

Summer Sales Associate

About THE ROLE

Our stores are the heart of our business, serving as main touchpoints with our customers. They set the tone for our brands and are a window into our identity. We aim to hire individuals who embody our values, deliver excellent service, and adapt to change. The Sales Associate plays a key role in maintaining these standards.

Responsibilities include:

1. Ensuring high customer satisfaction through excellent service
2. Authorizing discounts and resolving queries
3. Being a brand ambassador with product knowledge
4. Building relationships and recommending products
5. Assessing customer needs and providing assistance
6. Driving store KPIs and suggesting improvements
7. Maintaining store and stockroom presentation and organization

About YOU

You will:

• Have experience in hospitality or retail
• Be an effective communicator and collaborator
• Inspire trust and recognize contributions
• Adapt quickly and act with purpose
• Take ownership and solve in-store issues

About PVH

We build brands like Calvin Klein and TOMMY HILFIGER, aiming to be the most desirable lifestyle brands globally. We foster an inclusive, diverse workplace where every voice is valued. Learn more about our Inclusion & Diversity initiatives here.

PVH is an equal opportunity employer, committed to fair employment practices and diversity.