Summer Annual Pass Sales Team Member

Crealy Theme Park & Resort; Exeter; On-site; GBP 20,000 - 25,000; Full time

Job summary

Crealy Theme Park & Resort is seeking a motivated individual for the Annual Pass Membership Team. This role encompasses sales and customer service responsibilities, requiring a positive attitude and enthusiasm for the park. Enjoy great benefits while contributing to a dynamic team environment, promoting family fun.

Benefits

Friends and Family passes

Discounted tickets

Flexible schedules

Career growth opportunities

Qualifications

• Must be super organized and well planned.
• Competent with sales techniques to encourage conversions.
• Passionate about Crealy as a family attraction.

Responsibilities

• Employ sales techniques to encourage guests to take out an Annual Pass.
• Process new sales transactions and updates to passes efficiently.
• Deliver excellent customer service and ensure a consistent customer journey.

Skills

Sales Techniques

Organizational Skills

Customer Service

Communication

Job description

You must be 18+ years old for this role.

Crealy Theme Park & Resort is the South West’s largest family theme park which offers over 60 rides and attractions.

At Crealy, we’re excited to be growing our team! We’re seeking individuals to join our dynamic and supportive workplace. You’ll enjoy fantastic rewards such as Friends and Family passes, discounted tickets, flexible schedules, and excellent opportunities for career growth.

The park prioritises teamwork, training, and staff development and promotes an environment where employees feel appreciated and inspired.

An exciting new role has opened within our Annual Pass Membership Team. We are looking for a well organised, enthusiastic and self-motivated person to provide support in our Annual Pass Hub with responsibility for sales, retention and growth of the resort’s £1m+ Annual Pass business. You will enjoy working in a fast-paced sales environment, with the sole purpose of providing families with never ending moments of joy.

The day-to-day duties involve:

· Employ sales techniques to encourage guests to take out an Annual Pass

· Provide a consistent message to all potential Annual Pass guests

· Process new sales transactions, updates to passes and renewals efficiently

· Provide a warm and welcoming space for potential Annual Pass Members

· Ensure all Annual Pass sales areas are open and ready to operate in a timely manner

· Promote and sell Annual Passes outside the hub environment as directed by Annual Pass Supervisor

· Work towards agreed daily sales targets

· Deliver excellent customer service, and a consistent customer journey

· Ensure that all company GDPR procedures and policies are strictly adhered to

· Always display exemplary conduct and demonstrate your knowledge of the company values

You will need to be

· Super organised and well planned

· Competent with sales techniques to encourage conversions

· Passionate about Crealy as a family attraction

· Obsessive about beating targets

· A strong and clear communicator

· Fanatical about delivering outstanding customer service

This is a seasonal position that requires you to be available to work weekends, school holidays, and Bank Holidays.

Hours will be rostered in advance. You must also be flexible to meet the peak and off-peak demands of our opening.

Our team is the key to our success, we are all one team working together. We offer full training and ongoing support throughout the season. Whatever stage you are at in your working life, we have something for you. All we need is for you to have a positive attitude and enjoy working as part of a team and in a fast-paced environment.

You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure you have both before applying.

About You

Full Name

What role are you applying for?

Email Address

Address

Post Code

Do you currently work for us?

Yes

No

Eligibility / Right To Work

Are you eligible to work in the UK?

Yes

No

Have you ever been convicted of a Criminal Offence?

Yes

No

Would you be willing to apply for a DBS check via the Disclosure & Barring Service if required for the position applied for?

Yes

No

Crealy operates a zero tolerance policy to alcohol & drugs in the workplace. Do you agree to undergo a random drugs / alcohol test?

Yes

No

Are there any important dates you can not work?

Please select days you are available to work

Monday

Tuesday

Thursday

Friday

Saturday

Sunday

What date are you available to start?

Sign & Submit

Sign Your Name By signing my name, I confirm that all the information given on this application form is true and complete. I understand any falsification may disqualify my application or lead to my dismissal. I understand that my employment is subject to references that are satisfactory to Crealy Theme Park & Resort.

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