Sumburgh - Ground Security Operative

Highlands and Islands Airports Limited; Sumburgh; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Shetland Island Allowance

Shift premium

Weekend premiums

Annual leave and holidays

Pension contribution scheme

Employee Assistance Programme

Staff benefits programme

Uniform provided

Job summary

Highlands and Islands Airports Limited at Sumburgh Airport is seeking a Ground Security Operative to join the security team on a 35-hour shift pattern. Core duties include passenger and baggage screening, operating X-ray equipment and outdoor patrols, serving as the first point of contact for travellers.

The role requires flexibility to cover early starts, late finishes, weekends and detachments to other airports; Gaelic language skills welcomed and full uniform provided.

Qualifications

• Patience and resilience in a security role.
• Strong interpersonal and communication abilities.
• Flexible and adaptable to changing shift patterns.
• Willingness to work weekends and on short notice.
• Gaelic language skills welcomed (advantageous).

Responsibilities

• Search passengers by hand.
• Search and test baggage.
• Operate X-ray equipment.
• Carry out outdoor security patrols.
• Act as the first point of contact for passengers and customers.
• Ensure security processes and procedures are followed.
• Represent the airport in uniform at all times.
• Work shifts including early starts, late finishes and weekends.
• Undertake detachments to other airports to cover leave.

Skills

Patience

Interpersonal skills

Communication skills

Flexible approach

Willingness to work shifts

Job description

The Ground Security Operative post sits in the security team at Sumburgh Airport, run by Highlands and Islands Airports Limited, on a 35-hour shift pattern. Core work is screening: searching passengers and baggage by hand, operating X-ray equipment and carrying out outdoor patrols, often as the first contact for travellers. Shift work covers early starts, late finishes and weekends, with late calls at short notice when delays or weather disrupt flights. Detachments to cover leave at other airports are sought, and Gaelic language skills are welcomed.

What the job involves

• Search passengers by hand
• Search and test baggage
• Operate X-ray equipment
• Carry out outdoor security patrols
• Act as the first point of contact for passengers and customers
• Ensure processes and procedures are followed correctly
• Represent the airport in uniform at all times
• Work shifts including early starts, late finishes and weekends
• Work late at short notice when flights are delayed or weather disrupts
• Undertake detachments to other airports to cover leave

What’s required

Skills & knowledge

• Patience
• Good interpersonal skills
• Good communication skills
• Flexible approach and attitude
• Willingness to work shifts, including weekends

Nice to have

• Willingness and ability to undertake detachments to other airports
• Gaelic language skills

What’s offered

• Shetland Island Allowance of £2,163 per annum
• Shift premium of 12.5% when working shifts
• Weekend premiums of time and a half on Saturday and double time on Sunday
• 28.5 days annual leave rising to 33.5 after 5 years, plus 8 public holidays usable alongside it
• Pension contribution scheme
• Employee Assistance Programme
• Staff benefits programme
• Full uniform provided