Suite Manager - Nights

New Care; Carlisle; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading care provider is seeking a passionate Suite Manager to join their team in Carlisle. You will oversee the care delivery, lead staff, and ensure high standards are maintained in a nurturing environment. This role offers the opportunity to make a significant impact on residents' lives while benefiting from competitive compensation and a range of employee perks.

Benefits

20 days plus 8 Bank Holidays

Early Pay Scheme

Employee Assistance Programme

Employee Referral Bonus Scheme

Auto Enrolment Pension Scheme

Long Service Awards

DBS Update Service Reimbursement

Team Member of the Month recognition

Exclusive Access to Blue Light Card

Apprenticeship Opportunities

Qualifications

• Minimum 2 years' experience as a Suite Manager or similar role.
• Experience in a care home environment highly desired.

Responsibilities

• Lead, support, and motivate your team to deliver outstanding care.
• Maintain high standards of record-keeping and documentation.
• Plan and manage the rota to ensure optimal staffing and skill mix.

Skills

Excellent written and verbal communication

Medication administration

Problem-solving abilities

IT skills

Team player

Education

Level 3 NVQ or Diploma in Health & Social Care

Job description

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Join Our Team at Lovett Care - Become a Suite Manager

Who Are We?
At Lovett Care, we've been delivering exceptional care since 2009, with homes across England and in Wales. With a solid reputation in the care industry, we take pride in creating a 'home from home' environment where residents can live life to the fullest, no matter their age or condition. Our values guide everything we do, and we believe our people are our greatest asset.

Our Mission and Vision:
To be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable 'home from home' environment. Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect.

Are you ready to make a difference as our next Suite Manager?
Are you passionate about delivering exceptional care and leading a dedicated team? Lovett Care is looking for an enthusiastic and experienced Suite Manager to join our wonderful team. This is an exciting opportunity to make a genuine difference in the lives of our residents, working alongside a supportive and caring team.

As a Suite Manager you will play a vital role in supporting the home management team to lead and inspire our care, catering, and housekeeping teams. You'll ensure the highest standards of care are maintained, help to create a nurturing environment, and step in as Deputy for the Assistant Manager when needed.

What will be your key responsibilities?

• Place residents at the heart of everything you do, ensuring their wishes and wellbeing are always prioritised.
• Lead, support, and motivate your team to deliver outstanding care.
• Maintain high standards of record-keeping and documentation.
• Ensure team members receive regular supervision and appraisals.
• Plan and manage the rota to ensure optimal staffing and skill mix.
• Take part in the on-call rota, which may include occasional night shifts.
• Promote and safeguard the welfare of all residents and team members.
• Build strong relationships with residents, families, colleagues, and external professionals.
• Proactively seek opportunities for personal and team development.
• Handle concerns, complaints, and investigations with professionalism.
• Ensure all equipment and aids are well maintained.
• Respond swiftly to risks ensuring a safe environment.
• Maintain confidentiality and uphold company policies at all times.
• Carry out regular audits and follow up with action plans.

What skills and competencies are we looking for?

• Excellent written and verbal communication.
• Confident with medication administration.
• Genuine passion for providing care.
• Strong IT skills including knowledge of Microsoft software.
• Effective problem-solving abilities.
• Team player with the ability to inspire and motivate.
• Flexibility to work evenings and weekends.
• Good knowledge of rota planning and staffing.

What qualifications and/or experience is required?

• Minimum 2 years' experience as a Suite Manager/Unit Manager or similar.
• Level 3 NVQ or Diploma in Health & Social Care.
• Experience in a care home environment is highly desired.

What We Offer in Return:

• Holidays: 20 days plus 8 Bank Holidays.
• 12-Month Appreciation Voucher: A token of our gratitude for your hard work and dedication.
• Early Pay Scheme: Access to your wages before payday, giving you flexibility when you need it most.
• Employee Reward Platform - Lovett Cares: Enjoy hundreds of discounts at popular high street stores.
• Auto Enrolment Pension Scheme: Secure your future with our pension plan.
• Employee Assistance Programme: 24/7 support, including free counselling sessions, to ensure your well-being.
• Long Service Awards: Celebrating your continued commitment at 5, 10, 15, and 20 plus years.
• Employee Referral Bonus Scheme: Earn rewards for referring passionate individuals to join our team.
• Apprenticeship Opportunities: Ongoing support and professional development as you progress in your care career.
• DBS Update Service Reimbursement: We'll cover the cost of your DBS Update Service.
• Team Member of the Month: We celebrate exceptional contributions by awarding a "Team Member of the Month" each month, recognising your hard work and dedication!
• Lovett Care Awards: We proudly celebrate outstanding achievements with an annual awards event, recognising the incredible contributions of our team!
• Exclusive Access to Blue Light Card & Company Shop Card: As a valued team member of a health and social care provider, enjoy access to benefits like the Blue Light Card and Company Shop Card, offering discounts and savings you might not know about!

Join us and be part of something special at Lovett Care.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.